Training & Technical Support for CDEMS users everywhere...

If you need training or technical support for your CDEMS registry, you've come to the right place!

last update: Nov. 3, 2008



CDEMS users nationwide have many options for fee-based technical support and training to supplement the self-support resources available at www.cdems.com. Fee-based assistance is provided by Jackie Gianunzio, CDEMS technical support contractor for the Washington State Department of Health since 2002. Professional services are delivered through Jackie's independent software consulting company, Gianunzio Technology Solutions.


New! Monthly CDEMS Demonstrations
In response to a high demand for basic information about CDEMS, a free 30-minute on-line demonstration will be offered once a month. Thirty PowerPoint slides provide a brief introduction to CDEMS, data entry highlights, registry customizations, reports tools/samples, and tech support resources. Click to view CDEMS Demonstration slideshow on your own.

Below are demonstration dates through the end of this year:

  • Nov. 19 (W) - 8:30-9:00 am PST
  • Dec. 11 (Th) - 11:00-11:30 am PST
REGISTRATION IS REQUIRED! Please e-mail jackie@cdems.com with your name and e-mail address, your clinic/organization, and the date of the demo you wish to attend. A meeting link and conference call-in number are provided upon registration for the demo.

Demonstrations at other times or customized for specific organizational needs are possible by special arrangement at the hourly rate of $100/hr. Please send an e-mail to jackie@cdems.com or call 916-817-1401 to schedule a demonstration geared for your group.




Training/Support Options

Please click the navigation buttons on the left menu bar to check out training and support options that could make your CDEMS registry work a little easier.

zzzTraining zz Technical Support
  • Data Entry Training
  • Reports Training
  • On-site Training
  • Start-Up Support
  • Hourly Tech Support Solutions
  • Special Projects


CDEMS Across the Nation...

The stars on the map below mark the spread of CDEMS throughout the country based on contacts I've had by phone or e-mail. Your organization might be a CDEMS user and not on this map if I've never heard from you! The need for start-up and technical assistance has grown with the spread of CDEMS. It's my aim is to offer basic training and expert support services to organizations looking for supplemental assistance with their chronic disease registries. -- Jackie Gianunzio, CDEMS Technical Support Specialist


We're interested learning about CDEMS use across the nation! To share your statistics, please send the name and location of your organization and number of patients tracked in CDEMS to jackie@cdems.com. Thank you!


A National CDEMS Support Group was formed in 2007 with teleconferences scheduled the fourth Wed. of each month for networking and registry collaboration. Check the "Self-Support" page at www.cdems.com for information about future meetings and minutes summarizing past discussions. Also, visit the "CDEMS-EMR Integration" topic on the CDEMS Forum at www.cdems.com to join the network discussion around this hot topic.




Questions or Comments?
If you have questions about any of the professional services offered here or feedback about this web site, please e-mail jackie@cdems.com. Or, call 916-817-1401. Thank you!